See the appointment change fee information posted on the USMLE website for detailed information. Your rescheduled test date(s) must fall within your chosen eligibility period. Please note that you can schedule and take your two testing days on consecutive or non-consecutive days. However, Step 3 Day 1 must be taken first, followed by Step 3 Day 2. Your exam days may be no more than 14 calendar days apart, and you must schedule both test dates with Prometric at the same time and at the same center. When scheduling or rescheduling your test dates on the Prometric website, be sure to enter your information (name, candidate ID) in order to see the most accurate test center and date availability. If you search Prometric’s website for open dates without inputting your information, you will see ALL dates where that center has ANY availability for testing (that is, you will see availability for any exams, not just USMLE). Just because a center has availability does not mean that it has availability to accommodate Step 3 Day 1 or Day 2 (i.e., a 7-hour test day or a 9-hour test day). If your test center is closed and you are not able to test, you must send an email with your full name, USMLE ID, test center location, brief summary of the issue (e.g., center closed due to inclement weather) and the ticket number from Prometric, if provided, as follows: Inputting your name and Candidate ID will ensure you are only seeing dates where that Prometric center can accommodate your USMLE Step 3 Day 1 and/or Day 2 exam. If you have not opened the exam, at all (i.e., not yet taken Day 1), you should first try to reschedule your test date(s) by contacting Prometric you will be required to wait 24 hours after receiving the closure/cancellation notification from Prometric before doing this so that the Prometric system has time to reset. If you are unable to reschedule after waiting the required 24 hours or have other issues, please email FSMB at. If you have opened any part of the exam (i.e., started or completed Day 1), send an email to USMLE Test Admin at. The test center closure will be verified directly with Prometric.
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